Episode 71: Toxic Positivity at Work

We thought it would be a strong contrast to follow up our gratitude episode with one on toxic positivity. Before we could even get into a discussion on this topic, we had to get clear on what the heck it is! Our nutshell definition goes something like this: glazing over or ignoring the crappiness of a situation and not acknowledging how hard something might be, and how negatively it may be impacting someone, a team or a company. Often, it’s combined with a lot of finding-of-silver-linings, something that the three of us, who lean towards being positive, are prone to do. We’ve got some contrasting points of view this time! At least we are still friends though. (See what we did there?) :)

Key Takeaways:

  • One thing we all agreed on is that, at first, the notion of this made us mega eyerolllllll.

  • Don’t pretend the tough stuff isn’t happening! If you’ve got crappy news to share with your team, be up front about it, having an authentic conversation, and then move to solution-finding.

  • Positivity and platitudes are going to impact people in really different ways, and, as always, positive intention doesn’t mitigate impact. Three things to keep in mind: topic, timing, audience.